Terms and Conditions
Please review these terms before using our website or placing an order with US Arabian Perfume.
Last updated: June 15, 2026
Use of Website
By using this website, you agree to use it only for lawful personal shopping, account, and customer service purposes. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use website content in a way that violates our rights or the rights of others.
Product Information and Availability
We try to present fragrance names, descriptions, notes, sizes, images, prices, and availability accurately. Product images and descriptions are provided for shopping guidance, but scent experience is personal and may vary by customer.
Inventory, variants, packaging, and pricing may change. If an ordered item becomes unavailable, we may contact you about next steps or cancel the unavailable portion of the order in accordance with applicable law.
Pricing, Orders, and Payment
Prices are listed in the currency shown at checkout and may exclude shipping, taxes, handling, and optional services unless stated otherwise. We may correct obvious pricing or product errors before accepting or fulfilling an order.
Orders are subject to review, payment authorization, fraud checks, address validation, inventory availability, and acceptance by US Arabian Perfume. Payment is processed through third-party payment providers, and customers must provide accurate billing and shipping information.
Shipping and Delivery
Shipping options, costs, and estimated delivery times may be shown during checkout. Delivery estimates are not guarantees. Customers are responsible for providing a complete and accurate delivery address and for monitoring tracking information after shipment.
Shipping charges, handling fees, and delivery-related costs are non-refundable unless otherwise required by law or unless the issue was caused by an error on our side.
Refunds, Returns, and Exchanges
Due to the nature of fragrance, perfume oil, spray, and personal-use products, all sales are final once an order is placed and accepted.
We do not accept refunds, returns, or exchanges for change of mind, scent preference, customer ordering mistakes, opened products, used products, or products that are no longer in their original condition.
If you receive a damaged item, defective item, or an incorrect item, please contact us as soon as possible with your order details and clear photos of the issue. We will review the matter and, where required, provide an appropriate resolution in accordance with applicable law.
Shipping charges, handling fees, and delivery-related costs are non-refundable unless otherwise required by law or unless the issue was caused by an error on our side.
By placing an order with US Arabian Perfume, you confirm that you have reviewed and accepted this Refunds, Returns, and Exchanges policy before completing your purchase.
Account Responsibility and Limitation of Liability
Customers are responsible for maintaining the confidentiality of account credentials and for providing accurate account, contact, payment, and shipping information.
To the maximum extent permitted by applicable law, US Arabian Perfume is not liable for indirect, incidental, special, or consequential losses arising from website use, product selection, delivery delays outside our control, or unauthorized account access caused by customer credential misuse.
Contact Information
For customer support, online order support, damaged/defective/wrong item issues, or branch location questions, contact us through the Contact Us page.